New London Financial Center Paving and Walkway Update (weather permitting): The financial center will be closed on Saturday, Aug 29th, open with installation of walkways taking place August 31st – Sept 2nd, closed Thursday, Sept 3rd for final paving. ATM and Drive-Thru will remain open. Thank you for your understanding and flexibility as we make these improvements!

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Support for You During the Government Shutdown

October 27, 2025 · 3 min read

Support for You During the Government Shutdown

Our Ledyard team is here and ready to support you during this time. If your financial situation has been impacted by the pause in key functions of the U.S. federal government and you need assistance related to your account(s), we encourage you to reach out. 

Here’s how you can request financial assistance tailored to your specific situation: 

  • Submit a request for support through our Borrower Support program. 
  • Call our Client Support Team at 888.746.4562 available Monday through Friday, 9 a.m. to 5 p.m. Eastern and Saturday 8 a.m. to 12 p.m. Eastern.
  • Visit your local financial center, our managers are ready to listen and help you find solutions.

You can check your account status and pay bills at any time using Mobile and Online Banking.

Our commitment to you remains unwavering. Please don’t hesitate to contact us—we’re here to help.