Meet Our People
Senior Vice President, Retail Banking Officer
Michael Parisi is a member of the Senior Management Team as Senior Vice President and Retail Banking Officer. Michael comes to Ledyard from Citizens Bank, where he was employed for the past 10 years. At Citizens Bank, he first held the position as a Branch Manager then promoted to Regional Manager, and most recently holding the position as Market Administration Manager. At Ledyard, Michael is responsible for the overall management of Branch Banking, including providing superior client service, hiring, training and staff development. Michael has a BS in Accounting from University of Massachusetts and an MBA from Fitchburg State University. He currently lives in Amherst, New Hampshire and will be relocating with his family to the Upper Valley.
Vice President & Branch Manager, Norwich
Nicolaas has almost 20 years of customer service experience beginning in the hospitality industry with the last 10 years in banking. He brings this experience to his position of Vice President & Branch Manager at Ledyard’s Norwich, Vermont branch. Nicolaas’s dedication to providing excellent customer service matches Ledyard’s unparalleled personalized client service. Nicolaas was born and raised in the Netherlands, earning his master’s degree in Film and Television Studies at the University of Amsterdam. He started his banking career in Fairfield County, Connecticut, after moving to the United States in 2003. Nicolaas has been actively involved in the Upper Valley community since 2010. He serves as the 2014-2016 president of the Rotary Club of White River Junction and as an ongoing board member of the Hartford Area Chamber of Commerce.
Branch Manager, New London
Katie joins Ledyard National Bank with over 20 years of customer service experience. Katie has been in the banking industry for the past 4 years and has multiple years of retail management experience in her background. Prior to joining Ledyard, Katie held supervisory roles at People’s United Bank, as well as Citizens Bank. Katie takes pride in providing customers with a consistent and exemplary customer service experience, as well as building their relationships. Katie is somewhat new to the New London area and looks forward to developing and growing relationships within the community.
Gail M. Broughton
Vice President & Branch Manager, West Lebanon
Gail brings over thirty years of banking experience to her position as Branch Manager of the West Lebanon Branch of Ledyard National Bank. She takes great pride in providing responsive and trusted customer services to all of her clients. Gail also volunteers on the Norwich Scholarship Committee and her family hosts the annual Bill Broughton Golf Tournament to benefit the Post 22 baseball program and the William Broughton Memorial Scholarship Fund.
Assistant Vice President & Branch Manager, Lyme
Cara began her career at Ledyard National Bank in 1999 and has advanced to Assistant Vice President, Branch Manager of our Lyme New Hampshire Branch. During her years at Ledyard, Cara has completed numerous banking, professional management, and information technology courses. She also volunteers for Neighbors Unite, an organization who raises funds for local families in crisis and local food pantries; she is the treasurer of the Orford Free Library while also organizing events for the Orford Photo Club.
Branch Manager, Hanover
Jennifer Hall joined Ledyard in 2017 as the Branch Manager of the Hanover, New Hampshire, location bringing with her 20 years of leadership, management and customer service experience. Prior to joining Ledyard, Jenn was the Branch Manager for Citizens Bank in Hanover. She is excited to continue her love of helping others become financially fit at Ledyard. Jenn is an ambassador for her clients and her dedication to superior customer service matches Ledyard’s culture of providing unparalleled personalized relationships. Jenn grew up in Canaan, New Hampshire, has lived in McIndoeFalls, Vermont, for 18 years, and still views the Upper Valley as her home.
Branch Manager, Lebanon
Kayla joined our team at Ledyard National Bank in 2014 as the Branch Supervisor of the drive-up branch in Hanover and later took on the role of Personal Banker at the Hanover Branch. Subsequently, she was promoted to Branch Manager of the Lebanon Branch in 2016. Kayla brings many years of banking experience to her position, has a vast amount of knowledge, and a strong focus on customer service that she draws upon to nurture lasting banking relationships within the community.